How The Good Child Bookstore collects, uses, and protects your information.
At The Good Child Bookstore ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or purchase our products (including physical books, ebooks, and audiobooks).
We process your personal data in accordance with the following core principles:
Lawfulness, Fairness, and Transparency: Collected lawfully, fairly, and in a transparent manner.
Purpose Limitation: Collected for explicit, specified, and legitimate purposes and not processed further in an incompatible manner.
Data Minimization: Adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
Accuracy: Kept accurate and, where necessary, kept up to date.
Storage Limitation: Kept in a form that permits identification for no longer than necessary.
Integrity and Confidentiality: Processed securely using appropriate technical and organizational measures to prevent unauthorized access, loss, or damage.
We may collect and process the following types of personal data:
Identity & Contact Data: Your full name, email address, phone number, physical shipping address, and billing address.
Account Credentials: Username, password, and preferences for your registered store account.
Financial & Transaction Data: Payment details (processed securely via authorized third-party payment processors), purchase history, orders for physical books (hardcover/softcover), and licenses for digital media (ebooks and audiobooks).
Technical & Usage Data: IP address, device identifier, browser type, operating system, app/website interaction logs, and streaming/download history for ebooks and audiobooks.
Communications Data: Feedback, customer service inquiries, and marketing communications preferences.
We collect and process your personal data under one or more of the following lawful bases:
Consent: Where you have explicitly agreed to the processing (e.g., subscribing to promotional newsletters or creating an account).
Performance of a Contract: To fulfill orders, deliver print products, grant licenses for ebooks and audiobooks, process payments, and provide customer support.
Legal Obligation: To comply with accounting, tax, regulatory, or reporting requirements.
Legitimate Interest: To maintain, protect, and improve our services, prevent fraud, and secure our digital content.
We do not sell your personal data. We only share information with trusted third parties under strict confidentiality and security requirements:
Service Providers: Payment gateways, logistics/courier partners for physical shipments, cloud hosting platforms, and digital rights management (DRM) service providers for ebooks and audiobooks.
Legal Requirements: When required by law, regulation, valid legal process, or governmental request.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.
Your personal data may be transferred to and stored on servers located outside your home region. When transferring personal data internationally, we ensure that appropriate safeguards are in place, such as:
Verifying that the recipient destination maintains adequate data protection standards.
Implementing standard contractual clauses or binding agreements that guarantee equivalent protection of your rights.
Security Measures: We implement appropriate technical, operational, and organizational security controls—such as encryption, access controls, and secure socket layer (SSL) technology—to safeguard your data against accidental loss, unauthorized access, alteration, or disclosure.
Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with accounting/legal obligations, or resolve disputes.
Subject to statutory conditions and exceptions, you hold the following rights regarding your personal data:
Right to be Informed: To know how your personal data is collected and used.
Right of Access: To request access to and receive a copy of the personal data we hold about you.
Right to Rectification: To request the correction or updating of inaccurate or incomplete personal data.
Right to Erasure / Deletion: To request the deletion or destruction of your personal data where there is no legal reason for us to retain it.
Right to Object / Restrict: To object to or request restriction of the processing of your personal data for direct marketing or specific processing activities.
Right to Data Portability: To request the transfer of your personal data to you or another provider in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below.
While we offer books and content for children, our services are intended to be accessed and used by adults or with parental/guardian supervision. We do not knowingly collect personal data directly from children without verifiable parental or guardian consent.
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Protection Office at:
Email: support@thegoodchildbookstore.com
Questions? Contact us and a real person will get back to you.